Company information

About Planeform

Planeform is an online retailer based in the United States that focuses on concrete grinding and polishing equipment and related tooling.

We aim to offer high-quality products manufactured from trusted manufacturers with reputable distribution and transparent policy, as well as professional customer service support.

We believe in transparency with our business practices and want every customer to know everything they need about the shopping experience on our website.

Business Details

Shipping Information

All orders are processed and shipped from our warehouse located at 783 Sandy Ln, Surfside Beach, SC 29575, United States.

Shipping times depend on the product type:

• Small and medium items: typically delivered within 1–3 business days after dispatch
• Oversized or freight items: may require 3–7 business days depending on carrier scheduling and delivery location

For complete details, please visit our Shipping Policy.

Product Authenticity

Planeform presents private-label concrete grinding and polishing equipment. Sourcing, the supplied configuration and any warranty coverage must be confirmed in writing before ordering.

Secure Payments

Payments on planeform.com are processed securely through trusted payment providers using industry-standard encryption technology. Customer payment information is protected during all transactions.

Our Policies

For complete details about our policies, please visit the following pages:

• Shipping Policy
• Refund & Return Policy
• Privacy Policy
• Terms of Service

These pages provide full transparency regarding shipping, returns, privacy, and terms of use.

Customer Support

If you have any questions regarding an order, product information, or our policies, please contact our support team.

Address: 783 Sandy Ln, Surfside Beach, SC 29575, United States

Phone: +1 (843) 997-5579

Email: contact@planeform.com

Hours: Mon–Fri: 9:00 AM – 6:00 PM | Sat: 10:00 AM – 4:00 PM | Sunday: Closed